Monitoring of Cloud Resources
What are you currently doing in your environment to monitor Cloud and/or Container based resources?
View ArticleRe: SolarWinds NCM Connector for Cisco SmartAdvisor
As others have experienced, I was finally able to get past the "UserID is not valid" error, but only after having help from Cisco. They were able to provide my "official" company name and address that...
View ArticleRe: Stacked APEs
jxchappell wrote: Overall, let's not forget SW is in it to make money, so when they say 1 APE can only handle 10,000 elements, they could probably just multi-thread the application to handle 30,000,...
View ArticleRe: Templates for Kemp Loadbalancer and Vircom Modusgate
The problem here is that the VIP OIDs change, because we all create different Virtual services and real servers, so all your OID's are going to be different for any of those things. That being said,...
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Re: How to - Solarwinds Polling Engine Maintenance mode
shutdown the solarwinds server processes during the upgrade. You'll loose stats collection for that time period but you won't end up with:a) spurious alerts (very bad)b) incorrect down-time data for...
View ArticleRe: Terrible Customer Support Experiences Lately!!!!
I'm betting the sale of Solarwinds to an investment company has caused them to reduce staff to pump of profits. That only lasts so long until customers start bailing
View ArticleRe: Terrible Customer Support Experiences Lately!!!!
bg.ranken First, I appreciate you bringing this to our attention so we have a chance to address your concerns. I do want to highlight that we experienced significant phone issues yesterday, November...
View ArticleWhat We Are Working On
Log into thwack and follow this page to receive a notification when this page is updated >> The product teams are busy working on a number of highly requested enhancements. Although you will not...
View ArticleReport to show configured alerts with trigger actions for specific customer...
As the title says, I would like to create a report that will narrow down a specific groups of alerts (we have alerts created per customer, several of our customers have alerts configured on this...
View ArticleIos version changes and managing devices
Lately during IOS upgrades, we've moved towards being better about unmanaging devices. However, it appears as if when I do this, Solarwinds doesn't have an event log message that says "The IOS Version...
View ArticleRe: No response from support
Jeff, Did you get a chance to follow up your ticket with a call to SolarWinds tech support (866.530.8040, Option3)? I normally wait on the phone until one of the SolarWinds Tech Support Engineer's...
View ArticleRe: How to - Solarwinds Polling Engine Maintenance mode
Solarwinds orion has:Application server / Main poller -- shut the services down hereAdditional polling engine -- shut the services down here of you have oneAdditional web server -- personally I'd shut...
View ArticleRe: No response from support
Ditto; if I have an urgent issue, I'll create the ticket online, then call and wait. I'll t/s in the interim.If I get it resolved, easy to close, but at least the process is started and when they pick...
View ArticleRe: Report to show configured alerts with trigger actions for specific...
I'll try to spend some time on this tomorrow; what version are you running? in 12.0.x, there is a resource available that shows you what alerts could be triggered by that object...at least you could...
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Re: Menu bar External Websites issues
Looking to do the same for my GEMX servers. Option 1 worked just fine. NPM 12.0 Option 1:My Dashboards -> Configure -> {Choose Menu Bar to Edit} -> Scroll to bottom -> Add {fill in your...
View ArticleRe: ServiceNow Integration
Here is a training video and document that may answer your question....
View ArticleHow to set select a custom property field using the SDK
Hello,I am trying to leverage the example PS script to automate the setting of custom properties of my environment however I have a question about the example. Here is the example: $nodeId=8# NodeID...
View ArticleRe: Exception adding Orion.Container with dynamic query via Python
hmm... just tried groups.py sample against my instance of NPM 12.0.1 and it works just fine. Maybe some other changes you made(e.g. can you redownload the sample?)? Or difference between versions? I...
View ArticleRe: What are the benefits or advantage to being an SCP?
This 100%! It boils down to getting something like a certification and knowing how to use it. Same goes with a degree. Look at it as a ticket, but you need to use the ticket to get where you want...
View ArticleRe: Update multiple records
I'll create a new discovery and I'll see whether it's possible to enter my list of IP Addresses which are all from different subnets.
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